Three social media fails in 2012

Three social media fails in 2012

In this online world, getting your strategy wrong or failing to spot the signs of an issue forming can have a huge impact on your brand’s reputation. Looking back over the last 12 months, these three companies got it wrong online in a big way. In January, McDonalds...
Jeweller’s social media competition causes alarm bells to ring

Hodgson and Cole pay the penalty

You could have been forgiven for failing to realise that the England team was preparing for two World Cup qualifiers. While all the focus should have been on the team’s latest steps towards Rio 2014, controversy overshadowed the build up. A communication faux pas...